call2call

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Step 1: Dialing a number

Step 2: Welcome message

Step 3: While on hold

Step 4: Conversation

The user calls a geographical number from any cellular or home phone number belonging to any telephony provider.

The user hears a welcome message (optional) to the service, and/or a recorded message, for each professional.

The user listens to music on hold while the destinations are called according to priority, which has been set on the service's administration panel.

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Detailed Description

The purpose of the call2call service is to provide with the capability to call a geographical number, and forward the call to one or more destinations.

The call2call service is addressed to:

enterprises that are interested in advertising third party products or services through their website (e.g. delivery service menus, restaurants, shows, other enterprises etc)
enterprises which are interested in performing outgoing calls to high charge destinations and benefit from the inexpensive charges offered by modulus' telephony network.

In particular, each guest calls a home phone number and is automatically connected to a predefined telephone connection, without knowing the number he has been connected to.

The call2call service offers the following features:

outgoing calls to all Greek and foreign telephony networks
barring certain destinations from being called
call history archives
setting a recorded message which is played during call initiation (e.g. for call waiting, advertisements, special offers etc)
administration panel, configurable and adjustable according to the client's needs (maximum call duration, caller ID etc)
controlled access through which the active hours of the service are configured

The call2call service comes with a variety of advantages such as:

easy installation
reduced communication cost applied due to call forwarding from foreign numbers, thus benefiting from the inexpensive charges offered by modulus' telephony network.
control over pricing for promotion of services and products through call history
charges are applied to you, not the original caller

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