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Modulus vPBX service integrates the functions we are used to seeing in advanced digital call centers.
And all this without having to invest significant amounts in equipment and infrastructure!
By combining each unique feature of modulus vPBX you can obtain a call center tailored to your needs, utilizing the high availability and reliability capabilities of modulus' network infrastructure.
Choose a feature from the list below to find out how it can help you!
Voice Gateway with menu options for the subsequent routing of each call to the appropriate destinations
Groups of devices that receive the same calls simultaneously or according to a priority policy
Priority queues for serving a large volume of calls by a small number of agents
Different call handling depending on time and day. Preset options for holidays.
Pre-recorded messages to inform callers before performing call routing
Teleconference service for three or more participants with optional PIN protection
Receive voicemail messages as an attached mp3 audio file to an email
Public phone numbers that all network subscribers can call to converse with a destination in your center
Virtual extensions are three-digit or four-digit numbers that you use for internal (vPBX) communication
Include an external destination (e.g., a mobile connection) in your virtual call center
Use your call center even when you do not have access to the Internet
Answer a call routed to a group's extension from your device
Answer a call routed to an individual extension from your device
Receive incoming fax messages as PDF attachments to a preset email address
With the email2Fax service you do not need a fax machine to send faxes. Outgoing faxes are sent via email as PDF attachments.
We certainly have a vPBX package that suits you!
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