For call centers, perhaps more than any other business, telephony is critical. Have you considered how to act in case road works destroy the copper wires you use to receive telephony services? And you may have set up a full business continuity plan, but what services will you really have available on the disaster site you have planned? And how swiftly can your provider react to such an emergency?
The only requirement to use modulus services is access to the Internet. Get rid of huge, high capacity lines' fees and fragmentation of your numbers across multiple lines. Use 3G and LTE mobile phone data circuits to help ensure that phone
services work even in the event of a primary Internet connection
failure. And of course,
if your business has increased call management needs and unique CRM and telephony integration requirements, we have pioneering solutions to skyrocket your productivity!
Planning, design and development of networking infrastructures for applications with high availability and ensured communication quality
Planning, design and installation of high availability information systems using modern virtual machine techniques
Large capacity call center installation and parameterization with optimization for modulus VoIP services
Software development tailored to your business model and integration with telephony services
See all modulus services for call centers
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