What is 3CX?
3CX is a widely-known software-based phone system operating smoothly with most SIP trunk providers and IP phones, simplifying the setup of a fully operational IP-PBX, enriched with unified communication features and capacities.
3CX’S SURPLUS-VALUE
Why 3CX?
Utilizing a 3CX phone system solution for your business ensures your corporate communication capacities uplift with parallel cost slashing and, more importantly, compatibility with forthcoming advances.
Benefits
ALL-In-One System
3CX phone system stands out in IP-PBX systems for its remote enablement capabilities. The collection of dedicated apps compatible with all major software and devices (Android, iOS, Web) guarantees that your business communications system will be functional and accessible under any circumstances.
Likewise, 3CX Live Chat, Facebook Messenger integration, and integrated video conferencing are constantly active online touchpoints with your business stakeholders.
BENEFITS
Cost Elimination
The combination of a 3CX solution with modulus VoIP telephony services is the ultimate way to relieve your business from the costs of conventional corporate communication.
- Reduced business phone bills by up to 80%.
- Free of charge, internal communication.
- Licensing is based on the number of simultaneous calls and not extensions.
- Affordable call charges for domestic & international calls when combined with our VoIP services.
- Lower investment needs in comparison with traditional PBX systems.
Benefits
Security, Encryption & Back-up
When it comes to your IP-PBX system’s security, 3CX is the one that has set the standards for the market.
- Increased secure web server configuration.
- Automatic detection & blacklisting of SIP attack tools.
- Automatic generation and management of SSL certs.
- Automatic failover for instant backup assures a more fault-tolerant system.
- Encryption between the browser and the website is secured via HTTPS.
- Limited IP-based access to the 3CX management console.
BENEFITS
CRM Integration
3CX is a complete collaboration tool, as it can cooperate with the most popular CRM systems of the market, including but not confined to the following:
- Salesforce.
- HubSpot.
- Microsoft Dynamics.
- Zendesk.
- Bitrix24.
- Zoho.
BENEFITs
3CX Call & Contact Center
3CX provides top-niche call center and contact center features, reshaping your business communications, elevating your sales, customer service, and support abilities, and boosting productivity.
- Call Center Reporting – user activity, team queue, SLA, etc.
- Switchboard and wallboard.
- Queue Strategies and real-time statistics.
- Call & Chat monitoring.
BENEFITs
Hotel PBX
Hotels are often facing communication challenges. 3CX’s Hotel PBX is a dedicated module streamlining both internal and guest communication with features such as :
- Check-in/out of Guests.
- Sets extension to match the guest name.
- Billing of external calls.
- Scheduling of wake-up calls.
- Blocking of external calls in vacant rooms.
Benefits
MS Teams Integration
3CX integration with MS Teams converts Microsoft’s collaboration platform into a powerful and easy-to-manage PBX system with extended capabilities/features:
- Cutting-edge Contact Center.
- Extensive Call Reports.
- Call recording with transcription.
- Advanced Call flow app.
- Cost-Saving.
- Unlimited extensions.
- Open APIs for custom integrations.
Hosting options