"Working with modulus improved our customer service with a solution that supports remote users and call recording. Their immediate support and customized solution for our needs was excellent."
G.K. Lifeline Hellas
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Frequently Asked Questions
Yes. modulus cloud PBX solutions, including vPBX and 3CX, allow employees to make and receive business calls from any device and location while keeping the company phone number. All business telephony features, including IVR, call routing, call recording, and extensions, continue to operate normally regardless of where the user is working.
Remote employees only need a computer or smartphone with the free modulus softphone application installed. No dedicated IP phone, extra cabling, or additional hardware is required. Calls are securely handled through the company’s internet connection, enabling flexible and cost-effective remote communication.
There is no fixed technical limit on the number of remote users. The cloud-based vPBX infrastructure scales automatically according to your business needs. New users, extensions, and remote workstations can be added within minutes through the management portal.
Yes. Calls are encrypted using TLS and SRTP, helping keep communications secure even when employees connect from their home network. modulus is ISO 27001:2022 certified, and its infrastructure operates with 99.999% uptime.
Only the modulus Softphone, available free of charge to modulus subscribers on Windows, iOS, and Android. Employees can make and receive calls using their business phone number from a computer or mobile device, without needing an IP phone.