FAQ’s about AI Voice and Conversational Integrations
It enables AI voice agents to make and receive real PSTN calls using local and international numbers.
Yes. SIP trunking and real-time media streaming are fully supported for AI-based voice communication.
Yes. The platform is carrier-grade and includes SLAs, redundancy, failover, and high availability.
Yes. It supports thousands of concurrent calls and dynamic scaling for inbound and outbound AI campaigns.
Yes. Global voice coverage is available with optimized routing and low latency.
Yes. The infrastructure supports low-latency, high-quality voice automation and conversational AI workflows.
If your Voice AI or Conversational AI platform supports standard SIP connectivity, we can assess its integration with modulus voice services for inbound, outbound, or bidirectional voice calls. Depending on the platform architecture and use case, different connectivity models can be implemented:
Inbound Calling
For routing inbound calls to the AI platform, the following connectivity methods can be used:
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SIP Registration
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Static locations via public IP address and port
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SIP URI forwarding
For architectures requiring redundancy or high availability, appropriate mechanisms can also be evaluated based on the capabilities supported by the platform.
Outbound Calling
For outbound calls through the modulus network, different authentication methods are supported, including:
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SIP Digest Authentication using username/password credentials
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IP Authentication using predefined public IP addresses
Secure Voice Connectivity
For secure SIP connectivity, TLS and SRTP are supported where these protocols are available and supported by the platform.