Why Choose modulus?
Recommended Services for Remote Work
VoIP Telephony
Upgrade your business communications with modulus’ VoIP telephony. Enjoy top-quality calls and reduce your phone expenses by up to 45% through innovative technologies and our advanced network infrastructure.
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vPBX Cloud Phone System
Get a complete communication solution with vPBX, our feature-rich cloud phone system powered by VoIP technology, eliminating the need for onsite infrastructure. Significantly reduce communication costs and improve your business’ efficiency.
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FreePBX Phone System
Achieve complete freedom in communication with FreePBX, the fully customizable call center. Reduce costs and enhance your business’ efficiency with the most advanced features and the ability to integrate with any CRM/ERP system.
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“modulus responded immediately to our urgent needs during the pandemic, installing a unified call center overnight. Their 24/7 support ensured smooth operations, managing a large volume of calls effectively. The implementation of multi-channel voice and detailed statistics has significantly improved our operations.”
P.S. EODΥ
Connect VoIP telephony with your business tool ecosystem:
Integrations with Communication & Collaboration Platforms
Elevate your team’s communication.
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Integration with CRM & Customer Communication Platforms
Your CRM as a central communication hub.
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AI Voice & Conversational Platform Integrations
Turn your AI platforms into communication channels.
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Ecommerce Messaging & Automation Platform Integrations
Automate messaging & notifications.
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Featured Content
Customer Story
EODY: Rapid Implementation of a Unified VoIP & FreePBX Call Center
We developed a unified call center with multiple voice channels for EODY, ensuring the immediate and efficient management of incoming calls.
Customer Story
SOS Doctors: Unified Call Center with VoIP & FreePBX
We developed an advanced telephony system for the SOS Doctors organization, interconnected with their CRM for improved call and patient management.
modulus Blog
How VoIP Technology Supports Remote Work
VoIP Technology: Key to Effective Remote Work
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How VoIP Technology Supports Remote Work
modulus Blog
Cloud Call Centers and vPBX: The Future of Business Communication
Transitioning to a Cloud Call Center: Why vPBX is the Ideal Choice for Your Business
Frequently Asked Questions
Business continuity is an organization’s ability to maintain its critical operations and communications during a technical failure, service outage or other disruptive event. A comprehensive business continuity plan helps reduce downtime, protect business data and maintain consistent communication with customers and partners.
Modern VoIP and cloud telephony solutions provide centralized management of business communications and reduce dependence on a specific location or local telephone equipment. This enables an organization to continue managing its calls and communications even when an office, system or part of its infrastructure is unavailable.
During an outage, calls can be managed through alternative users, devices or locations, depending on the configuration of the telecommunications solution. Cloud VoIP telephony allows employees to connect through an IP phone, computer or softphone application, helping the organization maintain customer service without relying exclusively on the physical office.
A tailor-made solution is designed around the organization’s infrastructure, size, critical systems and operational requirements. It may include VoIP telephony, 3CX PBX integration, alternative operating scenarios, off-site backup, system recovery planning and 24/7 technical support.
24/7 technical support enables faster response to issues that may affect business telephony, systems or customer service. Immediate assistance helps reduce downtime, resolve incidents more efficiently and restore critical business operations as quickly as possible.
Off-site backup stores copies of business data in a remote infrastructure, separately from the organization’s primary systems. By using AWS infrastructure, backups remain available for recovery even if the organization’s local environment is affected by a technical failure, data loss or another disruptive event.
Disaster Recovery as a Service, or DRaaS, is a structured service for restoring critical systems and data following a major disruption. It is suitable for organizations that want to reduce downtime and maintain a predefined, tested recovery process for restoring their infrastructure quickly and effectively.
The modulus Disaster Recovery solutions support the recovery system within a few hours. The exact recovery time depends on the volume of data, the complexity of the infrastructure, the systems that need to be restored and the requirements of the customized recovery plan.