Thessaloniki Metro: Unified Call Center with VoIP & vPBX

The Thessaloniki Metro needed a unified call center that would cover all of its construction sites, handling both inbound and outbound calls. The solution needed to operate at multiple locations without the requirement for VPNs or static IP addresses. modulus took on the implementation of an advanced VoIP and vPBX solution that fully met their requirements.

How We Helped This Organization

modulus implemented a comprehensive VoIP and vPBX solution for the Thessaloniki Metro, providing effective call management across all their construction sites:

• We installed a unified call center that handles both inbound and outbound calls at multiple locations.
• We ensured the seamless operation of the telephone system without the need for VPNs or static IPs, offering greater flexibility and functionality.
• We provide continuous technical support to ensure the uninterrupted operation of the system.