Login
13813
Help Center Get in touch
VoIP
Cloud Phone System
mMP

Not sure what you need?

Find an ideal solution for you

Start Now
By Size
By Industry
By Need
Find an ideal solution for you

Not sure what you need?

Find an ideal solution for you

Start Now
Find an ideal solution for you

Not sure what you need?

Find an ideal solution for you

Start Now
Find an ideal solution for you

Not sure what you need?

Find an ideal solution for you

Start Now
Find an ideal solution for you

Not sure what you need?

Find an ideal solution for you

Start Now

Thessaloniki Metro: Unified Call Center with VoIP & vPBX

Share this on
VoIP With Routing Automation For Healthcare Providers
We provided the Thessaloniki Metro with a comprehensive telephony solution, ensuring effective communication at all their construction sites.

The Thessaloniki Metro needed a unified call center that would cover all of its construction sites, handling both inbound and outbound calls. The solution needed to operate at multiple locations without the requirement for VPNs or static IP addresses. modulus took on the implementation of an advanced VoIP and vPBX solution that fully met their requirements.

We created a unified call center with VoIP and vPBX for the Thessaloniki Metro, covering all their construction sites without the need for VPNs or static IPs.

How We Helped This Organization

modulus implemented a comprehensive VoIP and vPBX solution for the Thessaloniki Metro, providing effective call management across all their construction sites:

  • We installed a unified call center that handles both inbound and outbound calls at multiple locations.

  • We ensured the seamless operation of the telephone system without the need for VPNs or static IPs, offering greater flexibility and functionality.

  • We provide continuous technical support to ensure the uninterrupted operation of the system.

Customers Avatars_IT man_animation banner.png

"modulus delivered a complete call center for inbound and outbound calls at all our locations. The solution was exactly what we needed, and their support was excellent."

M.G., Thessaloniki Metro

Are you ready to upgrade your business communication?

Contact us today to learn about how modulus can provide specialized communication solutions for your business.

Start Now

Frequently asked questions

A large construction or infrastructure project needs a reliable phone system that connects all worksites and teams through one unified environment. A cloud phone system for multiple locations enables centralized management of inbound and outbound calls, regardless of where each user is located.

VoIP telephony for construction projects allows worksites, offices, and departments to operate through one shared telephony infrastructure. This improves communication between teams and enables calls to be managed more efficiently through a centralized system.

modulus vPBX is a cloud-based phone system that provides centralized management of users, business phone numbers, and inbound and outbound calls. It can be configured for organizations operating across multiple locations without requiring a separate phone system at each site.

Yes. A unified phone system for multiple worksites can connect different locations, users, and teams within one shared communication environment. Each site can manage its own calls while the overall telephony infrastructure is administered centrally.

Not necessarily. With the appropriate architecture and configuration, users can connect to the VoIP phone system from different locations without requiring a VPN or static IP address at every site. This provides greater flexibility, especially for temporary or frequently changing worksites.

Yes. Customized call flows can direct incoming calls to the appropriate worksite, department, or user. Call routing for multiple locations helps callers reach the right team faster and reduces unnecessary call transfers.

Yes. modulus vPBX can scale to support additional locations, users, business phone numbers, and extensions. This allows the telephony infrastructure to adapt to the different stages and evolve requirements of a large infrastructure project.