If you need to update the VAT number (Tax Identification Number) associated with your telephony services, a numbering resource transfer process is required.

This guide explains the transfer procedure, applicable costs, and the supporting documents required for individuals, sole proprietorships, and legal entities.

1. General Information

• Transfer Cost: €00.00 (no transfer fee applies, in accordance with EETT Decision No. 1183/2).

2. Transfer of Numbering Resources from Individuals or Legal Entities to Private Individuals and Sole Proprietorships

To transfer numbering resources from individuals or legal entities to private individuals and sole proprietorships, you must send us the following supporting documents:

• The Transfer Application for Private Individuals and Sole Proprietorships

  • Sections 1 and 2 are completed by the transferring subscriber, while Section 3 is completed by the recipient.

  • Section 4 lists the numbering resources to be transferred.

  • After the Declaration of the Involved Parties and Acceptance of Terms, all fields must be completed (in the case of a sole proprietorship, please also include your company stamp in the designated field).

• The VoIP Services Activation Application-Agreement, signed (and stamped, if required) on every page.

• A double-sided copy of your identity card or passport.

• For sole proprietorships only: Business commencement certificate issued by the competent Tax Office.

3. Transfer of Numbering Resources from Individuals or Legal Entities to Legal Entities

To transfer numbering resources from individuals or legal entities to legal entities, you must send us the following supporting documents:

• The Transfer Application for Legal Entities

  • Sections 1 and 2 are completed by the transferring subscriber.

  • Section 3 is completed by the recipient subscriber: the upper field with the legal representative’s details and the lower field with the organisation’s details.

  • Section 4 lists the numbering resources to be transferred. Following the Declaration of the Involved Parties and Acceptance of Terms, all fields must be completed.

• The VoIP Services Activation Application-Agreement, signed and stamped on every page.

• A double-sided copy of the identity card or passport of the legal representative(s).

• Representation documents depending on the legal form of the company (see Section 5 of the application).

Once you have gathered all the above supporting documents, please send them to the provider in order to complete the transfer process.