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    Use Another Provider’s Number as Caller ID

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    Provided that the number is registered under your details, it is possible to make calls through your modulus number while displaying a different number as the caller ID. In order to activate the option to display a number from another provider as caller ID, you must send us the following supporting documents:
     

    1. Declaration Form: Signed (and stamped if required) for the use of numbers belonging to another provider.

    2. One of the following:

    • A copy of the pages of a recent bill from the provider to whom the numbers belong, clearly showing that the number(s) are assigned to you.

    • Alternatively, an official number assignment confirmation issued by your provider confirming that the number is assigned to you.

       

    For any questions or additional information, please do not hesitate to contact us!

    Frequently asked questions

    Caller ID is a service that determines which phone number is displayed to the recipient of a call. In business environments, it is often used to display the main company number regardless of the device or account used to place the call.

    This service allows a phone number that belongs to another provider to be displayed as the Caller ID when making outbound calls through modulus VoIP services.

    No. The number displayed on outbound calls must legally belong to you or your business and must be supported by the required documentation.

    The verification process ensures that the number displayed on your calls genuinely belongs to you and helps prevent fraud, impersonation, or the unauthorized use of telephone numbers.

    Yes. You can use a landline number from another provider as your Caller ID, provided that you can prove ownership of the number and complete the verification process.

     

    Will this change the number that receives incoming calls?

    No. This service only affects the number displayed on outbound calls and does not change how incoming calls are received.

    Yes. Using a phone number from another provider as a Caller ID is legal, provided that the number belongs to the individual or business requesting the service and the verification process has been successfully completed.

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