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Andronis Hotels: Integrated Communication System with 3CX & VoIP Telephony

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VoIP Scalable For Global Offices
We provided the Andronis Hotels group with an advanced telephony solution, ensuring unified and efficient internal communication.

Andronis Hotels, a leader in the Tourism & Hospitality sector, needed a unified communication system to ensure seamless collaboration between its hotels. modulus undertook the creation of a comprehensive telephony solution with 3CX and VoIP telephony, connecting the telephone system with their hotel management system (PMS), providing smooth operation and enhancement of internal communication across all the hotels in the group.

We set up a central 3CX cloud phone system, integrated with the Fidelio PMS hotel management system, which improved communication and management of the group’s hotel units.

How We Helped This Business

modulus created a unified telephone system that improves internal communication and ensures the smooth operation of the hotel.

  • We configured and customized the 3CX call center in a cloud environment, addressing the group’s internal communication needs.

  • We connected the 3CX call center with Fidelio PMS, ensuring smooth management of the hotel’s operations.

  • We created a central network communication system that allows efficient management of all equipment through 3CX.

  • We provide continuous technical support to ensure the uninterrupted operation of the system.

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"The installation and customization of the 3CX cloud system by modulus has significantly improved internal communication in our hotels. The integration with the management system was smooth, and the support was immediate and helpful, ensuring that our needs were effectively met."

M.K. Andronis Hotel

Are you ready to upgrade your business communication?

Contact us today to learn about how modulus can provide specialized communication solutions for your business.

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Frequently asked questions

A hotel needs a reliable and flexible phone system that supports communication between reception, management, reservations, housekeeping, and other departments. A cloud phone system for hotels enables centralized communication management and can be tailored to the needs of each property.

VoIP telephony for hotels allows calls to be managed over the internet, providing greater flexibility, centralized control, and easier system expansion. It can improve communication between departments and support the day-to-day operations of a hotel or hospitality group more efficiently.

Yes. Through telephony for businesses with multiple locations, different hotels, headquarters, and reservations teams can operate within one unified communication environment. This enables more efficient internal collaboration and centralized management of the entire phone system.

A 3CX cloud phone system is a business communications platform hosted in the cloud that enables centralized management of calls, users, and telephony features. For a hospitality group, it can support multiple properties, departments, and teams through one unified infrastructure.

Yes. A hotel phone system and PMS integration allows the telephony platform to work together with the hotel’s property management system. The exact functionality depends on the PMS and the system configuration, but the integration can improve operational organization and create a more unified hotel management environment.

Integrating 3CX with Fidelio PMS helps a hotel connect its telephony infrastructure with its main property management platform. This reduces the need for isolated systems and supports more efficient management of daily hotel operations.

Yes. A cloud telephony solution for the hospitality industry can be adjusted to support additional users, departments, and higher communication demands during peak travel seasons. The system can also be reconfigured as the hotel’s operational needs change throughout the year.

A unified phone system allows departments and hotel properties to communicate through one shared telephony infrastructure. This can reduce delays, improve coordination between teams, and support faster handling of daily requests and operational tasks.

3CX can be configured for independent hotels, boutique properties, smaller hospitality businesses, and large hotel groups. The right setup depends on the number of users, properties, departments, call flows, and integrations required by each business.

Yes. A cloud phone system can be expanded to support new users, departments, or hotel properties. This allows the communications infrastructure to grow alongside the business without requiring a complete system replacement.

Telephone communication is a critical part of daily hotel operations. Continuous technical support for business phone systems helps resolve technical issues quickly and supports uninterrupted communication between staff, partners, and guests.

Yes. A 3CX and VoIP solution can be tailored to hotels, resorts, boutique hotels, and hospitality groups with multiple properties. The design can take into account the existing infrastructure, PMS platform, number of users, seasonality, and communication requirements of each business.