Bartzis Pharmacy: Unified Call Center with VoIP & vPBX

Bartzis pharmacies needed a telephony solution that would effectively serve both of their pharmacies, allowing for simultaneous customer service and internal communication between the stores. modulus undertook the installation of a unified call center with VoIP and vPBX, offering the necessary flexibility and functionality.

How We Helped This Business

modulus implemented a comprehensive telephony solution that covered all the communication needs of Bartzis pharmacies.

• We created a unified VoIP & vPBX call center, allowing each store to receive its own calls and manage communications with flexibility.
• We ensured the ability for internal communication between stores, enabling interoffice calls, call transfers, and functions like call pick-up.
• We completed the portability and activation of all the stores' phone numbers, ensuring continuous and uninterrupted operation of the phone lines.