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Costa Navarino: Unified Telephony with VoIP and MS Teams

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We provided Costa Navarino with a comprehensive VoIP telephony solution fully integrated with Microsoft Teams.

Costa Navarino, one of the leading destinations in the Tourism & Hospitality sector, needed a solution that would fully integrate their telephony with Microsoft Teams, which they were already using for chat, meetings, and internal communication. modulus provided a complete VoIP telephony solution, ensuring smooth and efficient communication within the business.

We integrated Costa Navarino's VoIP telephony with Microsoft Teams, offering a complete communication infrastructure for smooth and efficient operation.

How We Helped This Business

modulus undertook the integration of Costa Navarino’s VoIP telephony with Microsoft Teams, turning it into a full-featured telephone system. With this solution, Costa Navarino enjoys:

  • Full integration of telephony with MS Teams, which now functions as their central call center.

  • Unification of all communication functions on a single platform for chatting, meetings, and calls.

  • Improved efficiency and seamless communication across all levels of the business.

  • Continuous technical support to ensure uninterrupted system operation.

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"Integrating VoIP telephony with Microsoft Teams by modulus turned Teams into a complete call center for us. Their team's expertise in implementing this solution has significantly improved the efficiency and flexibility of our communications. Their support has been excellent, ensuring everything runs smoothly."

M.S. Costa Navarino

Are you ready to upgrade your business communication?

Contact us today to learn about how modulus can provide specialized communication solutions for your business.

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Frequently asked questions

VoIP telephony for hotels and hospitality businesses unifies business communications and enables flexible call management over the internet. It can support multiple departments, properties, and teams, making daily collaboration and communication more efficient.

Yes. With the appropriate business telephony integration with Microsoft Teams, users can manage business calls through the same platform they already use for chat, meetings, and internal collaboration. The implementation requires appropriate telephony infrastructure, licensing, and configuration.

Yes. With the right setup, employees can make and receive external calls through Microsoft Teams using their corporate phone numbers. This brings calls, meetings, and messaging together within one unified environment.

Hospitality businesses depend on fast collaboration between management, reservations, reception, sales, and other departments. A unified communications platform reduces the need to switch between separate systems and helps teams communicate more efficiently.

Yes. A Microsoft Teams telephony solution for businesses with multiple locations can connect departments, offices, and authorized users within one shared communications environment. The system can be configured according to the company’s call flows and operational requirements.

No. When a business already uses Microsoft Teams for chat and meetings, telephony can be added to the existing environment. Employees can continue using a familiar platform while gaining additional business calling capabilities.

Yes. A scalable VoIP and Microsoft Teams solution can support additional users, business phone numbers, departments, and locations. This allows the communications infrastructure to grow alongside the organization.

Telephony is a critical part of a hospitality company’s daily operations. Continuous technical support for VoIP and Microsoft Teams telephony helps resolve issues quickly, maintain the integration, and support the ongoing availability of the phone system.